"Michael performed our semi-annual checkup today. He was thorough and professional, and explained his finding in a way that was easy to understand. He also gave expectations for things to watch out for in the future based on the age of the system. "
A/C Checkup and more!
"James C. got more than he bargained for during my AC check up. He explained what really should be done to maintain my AC this summer and what I could wait until next summer to do. I asked a ton of questions and he answered them all. I had asked if I should use my air blower to clean the AC unit. He said I could use the water hose instead and then offered to do it for me. After he cleaned my unit, he noted it was sitting very wonky on the bent bracket. He lifted it up multiple times until we got the right amount of bricks under one corner to make it sit level. He then screwed it to make it stay in place. He gave me advice on a question I had about the ridge vent being enough or not when my roof is replaced soon. He spent a lot of time giving advice how to help the cold downstairs/hot upstairs situation. He went around the house with me counting air returns and vents to give me an estimate for duct cleaning. He taught me how to set the humidifier properly for winter and looked at my other settings on my thermostat for efficiency. All this took much more time than I am sure he was slotted to be there. He was very professional and respectful of my finances, and answered my questions very patiently. Thank you James C. for going above and beyond! "
Ian and Logan
"First time for air duct cleaning process. Went well. Will be looking forward to the results I hope to have in my home for this type of service work. Ian and Logan represented McAfee in a professional manner. They worked together well to complete the job. "
"Sean was my tech he is very nice and polite he completed the job in a timely manner"
"Chaz did our Seasonal Inspection today. He was professional, unhurried, and very nice. He found a couple of things that would have caused us problems later, fixed them, and explained what they were, and why they needed to be done. High quality employees like Chaz are why McAfee HVAC is the absolutely best of the half-dozen HVAC companies I have interfaced with in the last 30 years. Thanks!"
""Chaz was my service technician. What a great guy! So very polite and answered any questions that l had. I was very pleased."
SERVICE ON FURNACE
"Service Above & Beyond The service tech, Scott W, was on time and extremely helpful with finding and fixing the problem with my furnace. Saved me hundreds maybe thousands of $$$. Informing me the faulty piece was still under warranty and handling the warranty via McAfee. Nothing for me to do. He handled it all. He called me after he completed the job providing me with all info on his findings and how often I should change the filter to prevent damaging the furnace. He even marked the spot of the filter so I could replace. I was not home at the time of service. The work area was left clean and house was properly secured when he left. I am VERY impressed and pleased with the service provided!! Way to go Scott W. …..McAfee has a gem employee!! Thank you sooooo much!!!! "
"Chaz was our service technician. What a great guy! So very polite and answered any questions that we had. With people like this working for McAfee, this is why we will not go to any other business!!!"
AC maintenance check
"Jeremy was on time, nice professional, told me exactly what he was doing. Made me feel at ease and confident about my decisions. Thanks Candy B"
(SEA) Seasonal Inspection
"Daniel is very efficient, friendly and knowledgeable. he thoroughly inspected my HVAC unit and explained the expectation of the life of my unit; from cradle to grave. He also, helped me order the proper filter for my unit. Thank you- to McAfee Heating and Air- for sending such a competent technician!"