"My wife left a comment earlier (under my name) but I wanted to add to it. I actually deal with HVAC contractors for the plant that I work with/for. Although I have no "real" issues with them, I wish that McAfee did industrial units. They were unbelievable as far as doing what they do. They called every time they were on their way. When they said they would be there at 8:00 AM, they were there. They said completion would be between 3 & 5 PM. Done at 3:15. Everything was cleaned up, redid things that were not part of the scope of work, shoe protectors, etc., etc., etc. My new "Go To" guys for the future. Thanks a million for everything you did and how you did it. On my tell everyone I know list for anyone needing repair or new service and unit."
"The guys are here today doing a complete furnace and air install. These guys are very professional and thorough. We saw the ad on TV and when we had a problem we called. I can say that we are extremely happy that we did."
"Excellence permeates the business model of McAfee. I cannot imagine contacting any other similar business. After McAfee installed my new heating and air conditioning system, I felt confident that I had just witnessed a class of professionals who surpassed any other. This confidence holds true even today and I am certain that after they perform whatever tasks that are requested that I will have a superior product.. They are truly expert at what they do and can solve any problem related to their business. Simply put, they are the Best! They are pleasant, respectful of their clients and property, and exemplify the utmost in courtesy, cleanliness, presentation, and professionalism. Kudos to McAfee for maintaining such a high level of commitment to customer service,expertise and cutting edge technology in the heating and air conditioning industry."
"Thanks for your professionalism, caring, respect and efficiency, and TRUST! The installation was done according to plan as promised. God Bless you guys!"
"Greg, We had a new A.C. and Heating installed by you yesterday. Just wanted to pass on how well I think all of your employees represented you. They were all very professional and courteous, made sure we had all our questions answered and were overall just pleasant to have in the house. I know we always hear when things go wrong with our business world, I just want to make sure those who do well are also heard about. Jim Alt was our salesman, and Jason and Josh were our installers, they should all be given recognition for a job well done. Thanks again for all your help, Chris and Urmila"
"“Wow! I appreciated how professional Jon & Chaz were, they were courteous, knew their profession, and had great attention to detail from the shoe protectors they wore to the drip mat in the driveway. Cant believe we went 20 years in this house without calling McAfee”"
"McAfee’s provides Customer service at its best, from the first service call, to the installation of my new Furnace and Air Conditioner to Duct cleaning. McAfee’s was the most conscientious customer oriented company that I’ve dealt with in a long long time. I never knew what under promise over deliver meant till I dealt with these highly dedicated professionals. When they scheduled an appointment in a four hour window they were there at the beginning of the window and called first to let me know they were on their way. I met with the sales rep one day and the installation started early the next morning, a Job well done. I can’t possibly begin to name all the great people that I came in contact with but a few were Denny , Andy, Mike, Michael, Kevin, and all the women that I talked to in the front office. I apologize for the people I missed. PS The reason I went with McAfee’s was because of the Breath of Fresh Air with Greg McAfee on a local radio station. Thanks Greg, when I think of you and your company I think of God, Country and Apple Pie. Thanks and please keep up the great work. God Bless America."
"Thank you so much for sending your technician out today and not charging for an emergency call. You don't know how much you helped me under the circumstances. I lost my job last year and have quite a few health issues and no insurance at the moment. Your technician was very professional and he worked very hard. He went above and beyond the call of duty and did a great job. I will recommend your company to everyone I know. I am very grateful. Thanks again! Julie O."
"Thank you for your prompt response and expert job well done. We called last night and the repairman was here within an hour and immediately diagnosed and fixed the motor in our furnace."
"My furnace went out Tues night. Put a call out to McAfee and Chris B arrived around 7:30 PM. He was very patient explaining what the problem was and fixed it quickly. He had it up and warming in 1/2 hour. Great service and pleasant tech. Thanks for the warmth!"