"On time and on task until done. Good response and good service. "
"Your team installed two large air handlers on time, and did it right with no glitches. Then, they cleaned it all up!"
"Prompt response and timeliness. The installers were friendly, very neat and clean. I was completely satisfied and will recommend McAfee to friends."
"Did an excellent job of cleaning our ducts. Your service people explained the procedure exactly. Your team did a great job and the techs were friendly. "
"We are so pleased with the fast and professional service provided by the McAfee team. We would highly recommend them in the future."
"First system check while in the Silver service. Roe Harbut was great. He was courteous and took the time to make sure we understood what he was doing and why. He explained the need for a new Thermostat as ours was old. He also explained why our current Carbon Monoxide detector was not really protecting us. He then finished by showing us the booklet about upgrading to the Gold Service and it's benefits. We bought all 3! He also encouraged us to go online to check out new heating and air systems. He is a big asset to your company and deserves special recognition."
"As always, our Comfort Care fall check-up was handled as professional as ever with Roe Harbut and his team member Andy. They were efficient and effective; their expertise and professional customer service skills reinforced why my husband and I chose McAfee to install our new heating and air conditioning system several years ago. I have repeatedly recommended bMcAfee to others and will continue to do based on your products, employees and customer service."
"We recently called McAfee Heating & Air about 3 weeks ago when we realized our AC unit was not functioning properly & stopped blowing cold air. We were able to get someone out here the same day within 4 hours & the technician who arrived has been with the company for 19 years. This is unheard of these days & Chris was very professional & worked with another team member Gene to quickly diagnose our problem. It was a component that he was able to replace inexpensively since we subscribed to the platinum plan. We have been able to take advantage of this 50% savings on a few occasions now & the comfort club has more than paid for itself. The service was excellent & Chris washed our AC unit completely. He even showed me what to look for & pointed out how to keep an eye on build up that affects performance, wear & tear. I highly recommend anyone looking for heating or AC service & I know from experience - they deliver! Thank You!"
"Another great job! had my summer Comfort Club tune-up. Comfort Club has definitely been a good deal for me! Gene did a great job and answered all my questions. Great customer service. Best HVAC people I've worked with!"
"Excellent responsiveness and top-notch professional service. Came out on short notice and did a great job in a timely manner. This is an absolutely top-notch organization They know their business, and they know their customers."