Comfort Family Membership
Terms & Conditions

Terms & Conditions

Comfort Family Monthly Memberships with McAfee will AUTOMATICALLY RENEW for successive one month terms unless you choose to cancel or your Comfort Family Membership is terminated by McAfee. Comfort Family 1-Year Pre-Paid Memberships with McAfee are pre-paid and will not automatically renew, but provide you with an option to renew at the end of the applicable term at the price then in effect.

You are required to notify McAfee immediately of any change in your name, billing address, service address, email address, telephone number, credit card, bank or other account information. McAfee may terminate automatically renewing Monthly Memberships after two consecutive months of non-payment.

Discount benefits received prior to the end of the first six months of membership may be subject to charge-back in the event of membership cancellation. Your Comfort Family Membership entitles you to a wide range of attractive benefits, including priority service and discounts. We will attempt to contact you via e-mail, mail or telephone to schedule your maintenance or you can contact us directly anytime to schedule your appointment. Comfort Family benefits are not for resale and are not redeemable for cash. Any unused portion of your benefits is not refundable.

Information you provide in connection with the Comfort Family Membership program will be used as described in our privacy policy at mcair.com/privacy-policy.

Comfort Family Membership Billing

For automatically renewing Monthly Memberships, your method of payment on file with McAfee will continue to be charged each month at the rate shown on your Comfort Family Membership Agreement until membership is cancelled.

For automatically renewing Monthly Memberships, the first monthly payment is collected at the time of service. After that, monthly payments will be collected based on the date of commencement shown on your Comfort Family Membership Agreement:

  • Commencement Dates of 1st – 15th will be billed on the 15th of each month.
  • Commencement Dates of 16th – 31st will be billed on the 25th of each month.

YOU may CANCEL your Comfort Family Membership at any time by calling McAfee at 937-438-1976, or by sending McAfee an email at [email protected].

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